How much is shipping?
All watch orders placed on this website will be shipped free of charge.

Will I get charged sales tax?
Sales tax is automatically added to orders billed to residences in California. After entering your billing and shipping information, you will be given an opporunity to view your total purchase before entering your Credit Card information.

What forms of payment are accepted?
MasterCard, VISA, American Express, and Discover Card are accepted, as well as Money Orders, Cashier's Checks, and Personal Checks.
If you plan on purchasing with Money Orders or Personal Checks, please be aware that orders will be held for 21 days as the check clears. Please call or send us a list of what you plan to order to our store.

How long should the battery in my watch last?
All batteries replaced by us should last at least a year or more. Anything less than that most likely means that your watch may have a movement problem and a servicing will be needed.

How often should I service my watch?
Mechanical dress watches require servicing every 18 months to 2 years. Other mechanical watches between 2 to 3 years Quartz watches should be serviced every 2 to 3 years.

How long will it take to repair my watch?
Most battery replacements can be done on the spot and you would only have to wait 5-10 minutes. Other minor repairs may take a couple days, and most servicings will be repaired in 2-3 weeks. We make sure that you get your watch back quickly and with quality.

Geneva Watch Repair
210 Post Street, Suite 922
San Francisco, CA 94108
Phone: (415) 391-6455
Fax: (415) 391-1066

Hours of Operation

Monday - Friday
9:00 am - 6:00 pm
Saturdays
10:00 am - 5:00 pm

Please check back as the FAQ page is constantly updated!

- The GWR Web Team